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Customer Care - 08139046961


Frequently Asked Questions about Vcup

1. Why haven’t I heard of VCup or such menstrual cup products in mass media?

Since all the products in the menstrual cup family are reusable and highly durable they are not frequently sold items like disposable products like tampons and sanitary napkins. Since this is not repeat sales process most companies stick to just Internet and word of mouth publicity for sales. The production process of menstrual cup too is a factor in this. They cannot be mass-produced like disposable items since they need a highly sterile, surgical quality environment.

2. Is this product safe to use?

Since menstrual cup is made using approved, medical grade, hypoallergenic silicone it doesn’t have any harmful chemicals or irritation causing agents in the product. Unlike tampons, Vcup is non-absorbent so it does not upset the delicate balance inside the vagina; it does not cause dryness and does not leave irritating fibers in your vaginal walls. Vcup is suitable for women who have allergies and sensitive skin and does not lead to Toxic Shock Syndrome

3. Will it hurt me while using?

If used correctly VCup doesn’t cause any pain or discomfort. Lubricating the menstrual cup with water or a water-based vaginal lube can help in easing the process of insertion. Also following the correct method of removal by squeezing the bottom part of the cup to break the seal and then gently pulling back will help you in using this product with total comfort.

4. Can the VCup act as a contraceptive device or can it provide STD protection?

Definitely not! VCup is just a menstrual cup which can make you comfortably deal with the menstrual flow during your periods. VCup cannot protect you against sexually transmitted diseases or it cannot be used as a birth control device.

5. Can the VCup be used during sexual intercourse?

Since the VCup sits in the lower vagina it should be removed before engaging in sexual intercourse.

6. Will the VCup result in leaks or spills?

If inserted correctly and cleaned in a timely fashion VCup will result in a very clean and fresh menstrual period.

7. Will the VCup cause an uncomfortable feeling while it is worn?

If properly inserted most women will not even feel the presence of VCup inside them. Even if some women feel they are wearing the cup it is just like the feeling that you get while using a tampon. Since it is made using soft silicon the device is totally comfortable.

8. Will the menstrual cup get in the way if I have to use toilet?

No. You will not have to remove the VCup if you are using the toilet.

9. How will I reuse my VCup if I am using a public toilet?

If you are using a public toilet and don’t have access to boiling water for cleaning the cup, then you can just remove the contents of the cup to the toilet and clean the cup using a paper towel or a disinfectant wipe if you have one. You can give the cup a through cleaning once you are home. A hand sanitizer pen and coin tissues have been provided for such situations

10. I have an allergy to latex. So will the VCup cause irritation or allergy to me?

Since VCup is made using medical grade silicone it will be safe for you to use.

11. How often do I have to sterilize my VCup?

While using the VCup during your periods you should daily wash the cup first with cold water and then with hot water and a mild soap. It is recommended to sterilize the cup in boiling water for 5 to 10 minutes at least once a month.

12. How often do I have to empty the cup while using it?

If you have an average to heavy flow the cup should sit well for 3 to 10 hours. Never go on wearing the cup for more than 12 hours without emptying and washing the cup.

13. Where should I store my cup, when I’m not using it?

After you have cleaned your cup, store it in the cloth pouch it comes in. If you don’t have one, simply store it in a clean cloth sack, which provides air flow. DO NOT store the cup in a plastic container or plastic zip bag, as this can cause mold.

14. If I order a cup, will it come in a discreet package?

Yes, the vcup will be delivered in a discreet package. You also have the option to pay cash on delivery.

15. Will the menstrual cup enlarge my Vagina?

No, The Vagina can easily accommodate the VCup and you wont even know you are wearing one.

16. Will using a menstrual cup result in having TSS (Toxic Shock Syndrome)?

No. Menstrual cups will not cause TSS.

17. What is the life period of a single menstrual cup?

Depending on the brand of the menstrual cup it can last up to 10 years if properly cared and used.

18. I am a person who cannot use Tampons because they don’t stay in me. Will I have the same problem with a menstrual cup?

Anatomically everyone is different. You will need to try the cup and see how it works for you.

19. Can I use the cup to collect other types of body liquid?

Menstrual cups have been approved for the collection of menstrual fluid only, as directed, and are not recommend for any other use, or collecting any other fluids.

20. How do I know the cup is in the right position, and has popped open?

Never insert straight up. The vagina tilts back toward the rectum, or tailbone. So angle that way. You can check to see if it is popped open by giving it a full rotating twist, and tracing a finger around the outside, to see if it feels round. Rotating should be easy, if its open. Some people cannot rotate it, and that's ok. If it has not popped open yet, use a finger to press the side of the cup in a bit and let some air in.

21. How do I know the cup is in the right position, and has popped open?

Never insert straight up. The vagina tilts back toward the rectum, or tailbone. So angle that way. You can check to see if it is popped open by giving it a full rotating twist, and tracing a finger around the outside, to see if it feels round. Rotating should be easy, if its open. Some people cannot rotate it, and that's ok. If it has not popped open yet, use a finger to press the side of the cup in a bit and let some air in.

22. Can the cup be used along with contraceptives?

You should remove the cup before having sexual intercourse. It is usually not recommended to use things like contraceptive gel or foam with the cup, because not much is known about the effects of those chemicals on the silicone.

23. I am pregnant, but sometimes, I still spot. Can I use the cup for times like this?

You should not use the cup while you are pregnant. The vaginal canal should always be kept clear during this time, even in early stages, for safety reasons. Also because your ph levels are extremely sensitive due to the chemical changes in your body during this time. Women are very prone to vaginal infections during pregnancy because of this, even if they are not doing anything differently. So wearing something inside the vagina is not best at this time.

24. What happens to cups that are returned?

They are destroyed.

25. Can I wash the cloth pouch that the cup comes with?

Yes. The cotton-based pouches can be washed in the machine or by hand. But some other materials such as satin, may need to be only hand-washed.

26. I don't have access to perfume-free soap at my working environment. So what is the preferred way of cleaning the cup?

If you are often away from home, you can just rinse very well with plain water. Or you might want to keep a small bottle of water and a bottle of perfume-free soap or feminine wash in your purse. You can also simply wet a paper towel before you go in the stall, and use that to wipe the cup clean. Then give it a proper wash after you get home.

27. I'm having trouble removing the cup. What should I do?

Most women will not have major problems with removal. But if you do, this is normally because the seal has not been broken. First try relaxing as much as possible. If that doesn‘t help, try squatting (which makes the vaginal canal shorter) or bearing down like you are having a bowel movement, to bring the cup closer to your reach.

28. I have long nails. Can I still use a cup?

You can, but you may need to be more careful than other women, during insertion and removal. The material is thick enough to where your nails will not damage it, but long nails may hurt the delicate skin in that area, if special care is not taken.

29. Can the same Menstrual cup be shared among multiple women?

Even if used with proper sterilization, sharing a menstrual cup is something that is not medically recommended. Sharing a menstrual cup can result in medical conditions to be transmitted between the users.

30. What if there is no clean, potable water available to clean my cup with?

You can clean it as you would in a public restroom, just wipe it out with toilet paper, and wait until you are home to give it a proper wash. If there is drinking water available you can also use that water to clean the cup. Or you can also buy the special disinfecting wipe designed for use with the silicone menstrual cups.

31. Can women with both heavy and light periods use a cup?

Yes. Although women with heavier periods may need to empty the cup more often, or choose a larger cup.

32. Can I take a bath or a shower with the cup in?

Yes you can.

33. Can I use the cup if I have Endometriosis?

Many women do, but if you have a medical condition of any kind, you should always check with your doctor before trying new products.

34. What about being in different positions, like in Yoga, or going on a roller coaster?

To prevent leaks, it is recommended that you empty your cup just before doing any such activities. When you are upside-down, the old blood will touch the skin above the opening of the cup. But traces of the same deposits touch your skin inside all day, as menstrual blood is fairly thick.

35. I'm going through menopause, and my cycles are very unpredictable. Can I still use a cup?

Yes you can. You may even find that it makes the uncertainty more bearable.

36. How does the cup stay in place?

The cup is held firmly in place by the muscular walls and closed-end of the vagina. It also stays in via a light suction that is formed up inside.

37. Can I practice putting my cup in and taking it out, before my period starts?

Yes, absolutely! In fact, you are encouraged to do so! It’s a great idea to have the techniques mastered before your cycle starts. And it is perfectly safe. You can even wear it ahead of time, while you are expecting your period.

38. Which lubricant is the best to be used along a menstrual cup, if needed?

You can use any vaginal lubricant, which is water-based and glycerin-free to use with menstrual cup. Oil based lubricants are not biocompatible with the sensitive tissues of the vagina, so this is not recommended. Glycerin based lubricants can cause infection to the vaginal area due to the presence of sugar in the glycerin which can upset the ph levels of the vaginal area.Simply smearing some lubricant around the outside of the vagina rather than applying it to the cup can make the process of insertion more comfortable.

39. Can I use a menstrual cup for collecting the postpartum blood after delivery?

You should not use a cup for postpartum bleeding. Please wait until your doctor tells you it is ok to use internal vaginal products.

40. Will it spill or make a mess when I remove it?

Your first couple of tries may be less than perfect, but with practice, most women are able to get it in and out, with no more mess that a tampon would cause.

41. I have a tilted uterus. Can I still use a cup?

Most people can. You may need to find the angle that works best for you, however. Also, please consult with your doctor before trying a cup.

42. Can a virgin use a menstrual cup?

It depends on your personal or religious beliefs. A cup can alter your hymen. So if you (or your family and culture) believe it is important to have an intact hymen until you get married, then you should wait until you are no longer a virgin, before using the cup. Otherwise, it is perfectly fine.

43. Can the cup get stuck or lost inside me?

No, not as long as you properly release the seal before pulling down. The cup is flexible. So as long as you squeeze the cup slightly to break the seal, or tilt it from left to right, your natural moisture will allow you to remove it. And it cannot get lost inside you, because it is trapped by the walls and the closed end of your vagina.

44. Will the cup hurt when I am removing it?

Not if you break the seal properly. Again, a virgin may have some discomfort the first few times, but it will lessen with practice. Squeeze the cup gently, to let some air in and break the seal. Inserting a finger alongside the cup also helps this process. Sometimes there are certain vaginal conditions (such as vaginismus) that can cause pain with any kind of insertion, even small objects. There are other conditions that can cause this too. If you suspect that you may have such a condition, please see your doctor for a proper diagnosis.

45. Can I wear the cup to bed, or while I swim and play sports?

Yes you can. But if you are having a very heavy flow day, you might want to set an alarm in the middle of the night, to empty it at least once.